E-business (English: Electronic Business, or "E-business") can be translated as automatic and semi-automated business activities using computer information systems. The term first introduced by Lou Gerstner, a CEO of this IBM company, is now a form of business activity conducted using Internet technology. E-business allows a company to connect with their internal and external data processing systems more efficiently and flexibly. E-business is also widely used to connect with suppliers and business partners of the company, and meet demand and serve customer satisfaction better.
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In everyday use, 'e-business' is not just about e-commerce (electronic commerce or e-commerce) only. In this case, e-commerce is more a subset of e-business, while e-business includes all kinds of functions and business activities using electronic data, including Internet marketing (e-marketing). As part of e-business, e-commerce is more focused on business transaction activities via the www or the Internet. By using a knowledge management system, e-commerce has a goal to add revenu from the company
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Meanwhile, e-business relates thoroughly to business processes including value chain: electronic purchasing, supply chain management, electronic order processing, handling and service to customers, and cooperation with business partners. E-business provides the possibility of exchanging data between one company with another company, whether through the web, Internet, intranet, extranet or any combination thereof.